Privacy Policy
Last updated: 7 August 2026
GOAT Energy Electrical Services respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit our website, request a quote or contact us.
Information we collect
We may collect your name, phone number, email address, postcode, property and electricity information, project requirements, and any other information you choose to provide. Our website may also collect technical information such as IP address, browser type, device information and website activity through cookies and analytics tools.
Why we collect it
- To respond to enquiries and prepare quotes.
- To assess electrical, solar, battery and EV charging requirements.
- To arrange and deliver services.
- To improve our website, advertising and customer service.
- To meet legal, safety and record-keeping obligations.
Website forms, analytics and advertising
Our website uses Netlify to host and process website form submissions. We also use Meta Pixel to measure website visits and completed enquiries, improve advertising performance and understand how people interact with our website. These providers may process information in Australia or overseas under their own privacy terms.
How we use and disclose information
We use personal information for the purpose for which it was provided and related business purposes. We may share it with employees, contractors, suppliers, technology providers or professional advisers where reasonably necessary to respond to your enquiry or provide services. We do not sell customer contact lists.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Access and correction
You may ask to access or correct personal information we hold about you. Contact us using the details below. We may need to verify your identity before responding.
Cookies
You can control cookies through your browser settings. Blocking some cookies may affect website functionality or the accuracy of advertising measurement.
Questions or complaints
Contact GOAT Energy Electrical Services at support@goatenergy.com.au, call 0485 766 963, or write to 924 Pacific Hwy, Gordon NSW 2072. We will review privacy questions and complaints and respond within a reasonable time.
Updates
We may update this policy when our practices, services or legal obligations change. The latest version will be published on this page.